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About Magico Home

Magico Home (magico.com.au) is a Sydney-based online retailer of furniture and home décor, specialising in sofas, dining tables, bed frames, bedside tables, coffee tables, dining chairs, and soft furnishings including cushion covers, tablecloths, curtains, and rugs. We also stock decorative accessories such as artificial flowers, wall clocks, wall art, and cabinet hardware.

Our design direction draws on three core aesthetics: Wabi-Sabi (natural, imperfect, calming), Neo-Chinese (modern interpretations of traditional Chinese design), and French Elegance (refined, classic European styling). We serve design-conscious customers across Australia, with a focus on Sydney, Melbourne, and Brisbane.

Where We're Based

Magico Home operates from a warehouse at 61–65 Roberts Road, Greenacre, NSW 2190. Many of our furniture items are stocked locally in Sydney for faster dispatch, while smaller soft furnishing items are shipped directly from our overseas suppliers (typical delivery 8–10 business days).

Shipping & Delivery

Locally stocked items (furniture): dispatched from our Greenacre, NSW warehouse
Soft furnishings (cushion covers, tablecloths, etc.): direct-shipped, typically 8–10 business days
Free shipping on soft furnishing orders over $100 AUD
Pre-order items: estimated lead time of 6–8 weeks; a 20% deposit/cancellation fee applies to pre-orders once payment is received

Returns & Warranty

Returns accepted within 14 days of delivery, provided items are unused and in original packaging
Damaged items must be reported within 48 hours of delivery
Products carry a 12-month warranty against manufacturing defects

Customer Service

Magico Home provides real, human customer service — not automated chatbots. Our team responds to enquiries via email.

Email: info@magico.com.au
Phone: (02) 8806 2828
Customer service representative: Lorna

Product Categories

Furniture: sofas, dining tables, bed frames, bedside tables, coffee tables, dining chairs
Soft furnishings: cushion covers, tablecloths, curtains, rugs
Décor & hardware: artificial flowers, wall clocks, wall art, cabinet handles

Business Details

Website: magico.com.au
ABN/GST: Registered for GST in Australia
Location: Greenacre, NSW, Australia